> ## Documentation Index
> Fetch the complete documentation index at: https://docs.houra.app/llms.txt
> Use this file to discover all available pages before exploring further.

# View and Request Schedule Changes in the Houra Portal

> Check your published weekly schedule, get notified of changes, and submit shift-change requests — all from the Houra Employee Portal.

Your work schedule lives in the Houra Employee Portal, updated in real time by your HR team or manager. You can check your upcoming shifts at any moment, receive a push notification the instant something changes, and submit a shift-change request without needing to track anyone down. Everything happens inside the app — no printed rosters, no group chats, no guesswork.

## Viewing your weekly schedule

Your current and upcoming schedule is always one tap away from the portal's home screen.

<Steps>
  <Step title="Open the Schedules section">
    From the portal's main navigation, tap **Horarios / Schedules**. Your weekly calendar loads instantly, showing each day's assigned shift with its start and end time.
  </Step>

  <Step title="Check a specific day">
    Tap any day in the calendar to see the full details of that shift — location, start time, end time, and any notes your manager has added.
  </Step>

  <Step title="Scroll forward to future weeks">
    Swipe or tap the forward arrow to browse upcoming weeks. Shifts are visible as soon as your manager publishes them.
  </Step>
</Steps>

<Tip>
  Your home screen always shows today's shift at a glance — for example, **Turno 08:00–16:00** — so you never have to open the schedule section just to check when you start.
</Tip>

## Getting notified when your schedule changes

You don't have to check the portal manually to stay informed. Houra sends you a notification whenever your manager updates or publishes a schedule that affects you.

<Steps>
  <Step title="Allow notifications when prompted">
    The first time you open the portal, your browser will ask whether you want to allow notifications. Tap **Allow** to enable schedule alerts.
  </Step>

  <Step title="Receive change alerts">
    When your manager edits a shift or publishes a new schedule, you'll receive a push notification directly on your phone — even if the portal isn't open.
  </Step>

  <Step title="Open the notification to review the change">
    Tap the notification to jump straight to the updated schedule so you can see exactly what changed.
  </Step>
</Steps>

<Note>
  If you denied notifications when first prompted, you can re-enable them in your phone's browser or app settings. Go to **Settings → Notifications** and find Houra in the list.
</Note>

## Submitting a shift-change request

If you need to swap a shift, adjust your hours, or flag a conflict, you can submit a formal shift-change request directly from the portal. Your manager will be notified and can approve or decline from their own Houra dashboard.

<Steps>
  <Step title="Go to Schedules">
    From the main navigation, tap **Horarios / Schedules**.
  </Step>

  <Step title="Select the shift you want to change">
    Tap the specific shift in your calendar that you'd like to modify or swap.
  </Step>

  <Step title="Tap 'Request Change'">
    On the shift detail screen, tap **Solicitar cambio / Request Change**.
  </Step>

  <Step title="Fill in the request details">
    Specify the type of change — for example, a different start time, a full shift swap with a colleague, or a day off — and add any relevant notes to help your manager understand the context.
  </Step>

  <Step title="Submit the request">
    Tap **Enviar / Submit**. Your manager receives a notification and your request appears in the **Requests** section with a **Pending** status.
  </Step>
</Steps>

<Warning>
  Submitting a shift-change request does not automatically change your schedule. Your shift remains as originally published until your manager approves the request. Make sure to get confirmation before acting on an expected change.
</Warning>

## Tracking the status of your request

Once you've submitted a shift-change request, you can follow its progress without needing to ask anyone.

* Open **Solicitudes / Requests** from the main menu.
* Find your shift-change request in the list. The status will show as **Pendiente (Pending)**, **Aprobado (Approved)**, or **Rechazado (Declined)**.
* If your request is approved, your schedule updates automatically and you'll receive a notification confirming the change.
* If it's declined, you'll be notified as well. You can add a comment or submit a revised request if needed.

<Info>
  Your manager or HR administrator is responsible for approving or declining shift-change requests. Typical response times depend on your company's internal policies — ask your HR team if you need a response by a specific deadline.
</Info>