> ## Documentation Index
> Fetch the complete documentation index at: https://docs.houra.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Building an Internal Knowledge Wiki in Houra Campus

> Create and maintain an internal knowledge base with editable wiki pages, organized by category — accessible to employees from any device.

The Houra Campus wiki gives your organization a living knowledge base where HR teams and department leads can document procedures, policies, onboarding guides, and operational references. Unlike a shared drive or a folder of attachments, the wiki is searchable, always current, and available to every employee directly inside the Employee Portal — no additional login or app required.

## What to use the wiki for

The wiki is designed for content that employees need to reference repeatedly, not just once. Common use cases include:

* **Company policies** — leave policy, expense reimbursement rules, code of conduct
* **Standard operating procedures (SOPs)** — step-by-step guides for recurring tasks
* **Onboarding materials** — checklists and references for new hires
* **IT and tools guides** — how to set up software, request equipment, or access systems
* **Health and safety** — emergency procedures, compliance requirements, site-specific rules
* **Department-specific knowledge** — processes and resources maintained by individual teams

<Tip>
  Think of the wiki as the place where institutional knowledge lives. If you find yourself answering the same question over and over, write a wiki page for it.
</Tip>

## Creating a wiki page

<Steps>
  <Step title="Open the wiki editor">
    In the **Admin Panel**, navigate to **Campus → Wiki** and click **New page**. You can also create a new page directly inside an existing category by opening the category and clicking **Add page**.
  </Step>

  <Step title="Write your content">
    Give the page a clear, descriptive title. Use the rich-text editor to write your content — you can add headings, bullet lists, numbered lists, tables, images, and links. Format the page so employees can scan it quickly and find what they need.
  </Step>

  <Step title="Assign a category">
    Select or create a **category** for the page. Categories help employees browse related pages together. Examples: *HR Policies*, *IT Help*, *Onboarding*, *Operations*. A page must belong to at least one category.
  </Step>

  <Step title="Set visibility and publish">
    Choose who can see the page — all employees, a specific role, or a specific location. When you are ready, click **Publish**. The page becomes immediately searchable and visible in the Employee Portal for the audience you selected.
  </Step>
</Steps>

<Note>
  You can save a wiki page as a **Draft** before publishing. Drafts are only visible to admins and will not appear in the Employee Portal until published.
</Note>

## Organizing pages by category

Categories are the primary way employees navigate the wiki. A well-organized category structure makes it easier for people to find what they need without searching.

To manage categories, go to **Campus → Wiki → Categories**. From there you can:

* **Create a new category** with a name and optional description
* **Rename or delete** existing categories
* **Reorder categories** to control how they appear in the portal

Keep category names short and intuitive. Aim for fewer, broader categories rather than many narrow ones — employees are more likely to browse a category called *HR Policies* than one called *Policies – Updated 2024 – Final*.

## Editing and updating pages

Any admin with access to Campus can edit a published wiki page at any time. To edit a page, open it from **Campus → Wiki**, click the **Edit** button, make your changes, and click **Save**.

Houra Campus keeps a version history for every wiki page. If you need to review what changed or roll back an accidental edit:

1. Open the page and click **History** in the page toolbar.
2. Browse the list of saved versions with timestamps and the name of the editor.
3. Click **Restore** on any previous version to make it the current published content.

<Warning>
  Restoring a previous version replaces the current content immediately. Make sure to copy anything from the current version that you want to keep before restoring.
</Warning>

## How employees access the wiki

Employees find the wiki in the **Employee Portal** app under the **Campus** section. They can:

* **Browse by category** — scroll through organized groups of pages
* **Search** — use the built-in search bar to find any page by keyword, even across categories
* **Bookmark pages** — save frequently referenced pages for quick access

The wiki is fully mobile-friendly. Employees can read any page on their phone, tablet, or desktop browser without the content or layout breaking.

<Info>
  Employees can only read wiki pages — they cannot edit them. All edits are made by admins in the Admin Panel, so you always control what is published.
</Info>

## Keeping the wiki up to date

A wiki is only useful if it reflects current reality. Here are some practices to help you maintain it:

* **Assign ownership.** For each major category, designate an admin or team lead who is responsible for reviewing pages on a set schedule (for example, quarterly).
* **Link from courses.** When you create a course that references a policy or procedure, link to the relevant wiki page in the lesson content. This reinforces learning and keeps the wiki visible.
* **Retire outdated pages.** If a process changes, update the page right away. If content is no longer relevant, unpublish it rather than leaving stale information where employees can find it.
* **Use versioning as a safety net.** Because Houra Campus saves version history, you can edit freely without fear of losing previous content.

<Tip>
  Add a short "Last reviewed" note at the top of pages that cover time-sensitive topics like tax rules or legal requirements. It reassures employees that the content is current and reminds you when to review it.
</Tip>